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You are welcome to message or call me at any time. Generally, I am available to talk between 9 am and 7 pm Monday to Sunday, including public holidays. Please keep in mind that I see clients during the day and have a child, so I may not always be able to answer immediately. I will respond as soon as humanly possible. Sending a text is the easiest way to communicate with me. If you do not get a response within about 12 hours, please either message again or send an email or Facebook message. If you place an order for pick up, it will be processed the next business day. Once you have received a message saying it is ready, you can pick it up at any time. If the item is urgent, please send me a text with the details - I will do my best to put it out ASAP. If you are concerned about your or your babies health and it is urgent/an emergency you should present to a hospital or call 000

I can take cash or card payments in person - VISA, MasterCard or AMEX. I'll need the actual card, not PayPass via your phone For classes you can pay online or do a bank transfer (contact me for the details). If you are renting a breast pump the initial amount must be paid in person, the ongoing amounts will come out of a nominated bank account or credit card. For items online you can use card or PayPal. AfterPay is also available for most items

I initially started this business after struggling to breastfeed my daughter. I ended up exclusively expressing and saw there were a lot of products available overseas, but not here in Australia. As a midwife, I was also seeing many couples were unprepared for labour and birth. I used HypnoBirthing to give birth to my daughter at home. I believe it is one of the most 'sensible' and evidence-based programs available. And so I became a HypnoBirthing education and taught this program from 2016 - 2021. After a few years I was getting many requests to help with breastfeeding, not just supply pumps and products, so I became an IBCLC in December 2017 and an endorsed midwife (which means I can give Medicare rebates) in June 2019. I now mostly focus on breastfeeding education and support, and products. However, I am also able to provide a full range of antenatal and postnatal care.

In most cases, first consultations are 90 mins and subsequent appointments are 60 mins, but will be dependent on what is needed. I will not charge you if we go a few minutes over. If you think you need longer, please let me know. You can book online for private midwifery and IBCLC care for pregnancy, post-birth, and breastfeeding support in the comfort of your home here - www.cherishedparenting.com.au/services. Medicare rebates are available for up to 6 weeks post-birth.

If you need clarification or further explanation on what we talked about, or you want to check you are on the right track, you are welcome to text me. If a new issue presents or the issue is persisting despite doing what I suggested, it may be necessary to have another consultation. I typically respond within a few hours during business hours (9 am to 7 pm).

If you are 6 weeks or less post-birth, you can get a Medicare rebate for your appointment. Please include your Medicare card details (your details, not your baby's) and I will apply the rebate within 5-10 business days. The rebate amount depends on how long your appointment is and if you have met your Safety Threshold Net. Medicare rebates are available for pregnancy and post-birth care, and breastfeeding support.

There is no easy answer to this question - the answer depends on what your needs are, and if you want a battery. This article may help you understand more - https://www.cherishedparenting.com.au/single-post/what-is-the-best-breast-pump

It is impossible to guarantee that any breast pump will increase your supply. Their motor and setting options will maximise your chances of increasing your supply. This is also why I offer a rent to buy option - in most cases you will know within a week or so if it going to work There are other things you may need to try at the same to time increase your supply - please see the articles in the 'Blog' section

There is no guarantee that any breast pump will work for you. This is why I offer a rental option - so you can 'try before you buy'. If you ask what is the best breast pump in any 'Mummy' or breastfeeding Facebook group, chances are the Spectra will have the most votes. You can hire or buy Spectra breast pumps directly from Cherished Parenting Services, with options for pick-up in Morley or delivery within Perth. All models come with a 2-year warranty and free delivery within the Perth metro area (depending on my availablity).

Medela parts used to work with Spectra with some 'hacks' and/or extra products, but now most of the items are incompatible. The only exception is the flanges and bottles. Please get in touch with a photo of the item/s you want to use and I will let you know if it is compatible

Yes - I am an authorised stockist so the 2yr warranty is still valid.

Up to about October 2024, the only difference is that the S1 has a rechargeable battery (the S2 needs to be plugged into a power point), it is blue, and it is slightly heavier. Now, the S1 has 10 speeds vs. the S2's 6 speeds (the S1 has 4 faster speeds). The motor strength and other settings are exactly the same. You can hire or buy both models from Cherished Parenting Services, with options for pick-up in Morley or delivery within Perth.

The S1/S2 are considered 'hospital grade' - meaning that they should be capable of initiating and maintaining your supply. They should be used if you are struggling with breastfeeding, you have to be separated from baby for a long period, or you want to exclusively express The 9 Plus is a portable handheld pump suitable for 'occasional' expressing like going back to work or being away from the baby for a short period. The may work if you have been breastfeeding well. In the majority of cases it will not work to increase your supply

The short answer is no You should choose a breast pump based on the reason/s you need it - if you breastfeed well and have no issues you may never need to express, but if you do have issues then a manual or handheld pump may not be sufficient. If you need a breast pump urgently in most cases I am able to get one to you on the same day as you request it. If I cannot bring it to you you are welcome to pick it from me in the evening/early morning.

A loss of suction is almost always caused by the valves. Most breast pump manufactuers recommend changing the valves every 6-8 weeks. Depending on what type and how vigorously you wash them it might be more often. If your output decreases or you feel the suction is less check your valves and consider replacing them (other things can cause a drop in output such as certain medication, return of menstration, pregnancy, etc). You can buy valves for most breast pumps here

If you buy a pump outright, then yes, you will get a new pump (they are exactly the same as the ones you would get directly from Spectra). If you rent first you will get a rental pump with new kits - if you end up paying the full amount you will get a new pump, and keep the kits you got with the rental to make the full 'package'

Yes, just about everything I sell for breast pumps are compatible with the Spectra® breast pumps. The only item that isn't compatible is the membrane valves - this is only for Medela®/Maymom® flanges (you should order the duckbill valves for Spectra® flanges). Click here to go to the Shop

Flanges*, valves, Pumpin Pals, and Lacteck flanges are compatible with Medela® pumps *Except the Freestyle or Swing Maxi - you can buy the "Flange solution for Medela Freestyle" Click here to go to the Shop

Sometimes I will keep items as in stock if I know stock is on its way. If I remember, I will put a note on the product description with an ETA. If the ETA has passed, especially by quite a few weeks or even months, then I have forgotten to remove it. Note that in the vast majority of cases, orders are sent out the next business day. You will receive an email saying it has been shipped. If you have not received this email within 2 business days, please check the product description. If there is a note saying the product is out of stock, then it is out of stock and your order will be sent out as soon as stock arrives.

Pick up is near Morley - the address and pick up instructions will be messaged to you once the order is ready. Once you have received the message you can pick up the items at any time

Orders are usually sent out the next business day (unless you order in the early hours of the morning, then you may be lucky to have sent the same day). You will receive an email saying it has been shipped - if you have not received this email within 2 business days of placing your order please check that you gave the correct email address. If you are sure you gave the correct email address please check the product description - if there is a note saying a product is out of stock, then it is out of stock and the order will be sent as soon as stock arrives.

*** Covid update - Australia Post have suspended their postage guarantee, but express post is still being given priority over standard shipping. When you item is sent you should receive an email with the tracking number (you may not if you have ordered Freemie Collection Cups or more than 5-7 items - you may email me to get your tracking item). Hopefully you can understand that this is an unusual time and I thank you for your patience and support *** Express postage via Australia Post is used. In most cases items are recevied within 2 business days of the items being sent. However, if you live in a very rural or remote area they may take slightly longer. Please understand that once the package is with Australia Post it is no longer my responsibility. However, please contact me if you have any questions/concerns and I will help you sort it out

If you change your mind about what item/s you want you can return unopened packages for a refund of the item. Postage costs cannot be refunded. You will be responsible for paying for return postage (if you do 'return to sender' and I am charged, this amount will come off the refund). Items must be returned within 10 working days If you receive an item that is broken you need to contact me with 5 days of receiving the item. Please send me a photo of the broken item. You will either be sent a replacement or offered a refund Some items are not eligible for returns, for example nipple shields

Yes, I can post some product internationally (it depends on the brand). NZ postage is available on the online store (untracked - if you want tracked please contact me). The cost will depend on what you purchasing and where you are - please contact me for a quote