HypnoBirthing®
Where are the HypnoBirthing® classes held?
Group classes are held in West Perth - the address will be sent to you once you have booked in
Can I do the HypnoBirthing® course online?
There are a number of different childbirth preparation classes, some of which are done online. HypnoBirthing® - The Mongan Method (what I teach) is not available online. We believe that couples get more out of face to face sessions - a bit like having a personal trainer
Does my partner need to attend the classes?
Yes absolutely! He/she is in an integral part of the experience. In HypnoBirthing we call the support person/s the 'birth companion/s' - they help you with the techniques during labour and advocate for you. Your only job in labour is to BE in labour!
Lactation consultant
How long are consultations?
In most cases they are 1hr, however I will not charge you if we go a few minutes over. If you think you need longer than an hour please let me know
What if I have a question after the consultation?
If you need clarification or further explaination on what we talked about you are welcome to text me. If a new issue presents it may be necessary to have another consultation - I offer packages for multiple appointments to help reduce costs
Breast pumps
Will the Spectra® S1/S2 increase my supply?
It is impossible to guarantee that any breast pump will increase your supply. Their motor and setting options will maximise your chances of increasing your supply. This is also why I offer a rent to buy option - in most cases you will know within a week or so if it going to work
Will a Spectra® breast pump work for me?
There is no guarantee that any breast pump will work for you. This is why I offer a rental option - so you can 'try before you buy'. If you ask what is the best breast pump in any 'Mummy' or breastfeeding Facebook group, chances are the Spectra will have the most votes
I have Medela® flanges/bottles - will they work with a Spectra® breast pump?
Adapters and converters are available to enable you to use your Medela® parts* with a Spectra® breast pump
What is the difference between the S1 and S2?
The only difference is that the S1 has a rechargeable battery (the S2 needs to plugged in to a power point), it is blue, and it is slightly heavier. The motor strength and settings are exactly the same
What is the difference between the S1/S2 and the 9 Plus?
The S1/S2 are considered 'hospital grade' - meaning that they should be capable of initiating and maintaining your supply. They should be used if you are struggling with breastfeeding, you have to be separated from baby for a long period, or you want to exclusively express
Do I need to buy a breast pump before the baby is born?
The short answer is no
I have lost suction/my output has dropped
A loss of suction is almost always caused by the valves. Most breast pump manufactuers recommend changing the valves every 6-8 weeks. Depending on what type and how vigorously you wash them it might be more often. If your output decreases or you feel the suction is less check your valves and consider replacing them (other things can cause a drop in output such as certain medication, return of menstration, pregnancy, etc). You can buy valves for most breast pumps here
If I buy a Spectra breast pump through you will I get the 2yr warranty
Yes - I am an authorised stockist so the 2yr warranty is still valid.
Products
Are the breast pump items compatible with Spectra® breast pumps?
Yes, just about everything I sell for breast pumps are compatible with the Spectra® breast pumps. The only item that isn't compatible is the membrane valves - this is only for Medela®/Maymom® flanges (you should order the duckbill valves for Spectra® flanges). Click here to go to the Shop
Where is pick up?
Pick up is near Morley - the address and pick up instructions will be messaged to you once the order is ready. Once you have received the message you can pick up the items at any time
How quickly are items posted?
Orders are usually sent out the next business day (unless you order in the early hours of the morning, then you may be lucky to have sent the same day). You will receive an email saying it has been shipped - if you have not received this email within 2 business days of placing your order please check that you gave the correct email address.
How soon will I receive my items?
*** Covid update - Australia Post have suspended their postage guarantee, but express post is still being given priority over standard shipping. When you item is sent you should receive an email with the tracking number (you may not if you have ordered Freemie Collection Cups or more than 5-7 items - you may email me to get your tracking item). Hopefully you can understand that this is an unusual time and I thank you for your patience and support ***
Are they compatible with Medela® breast pumps?
Flanges*, valves, Pumpin Pals, and Lacteck flanges are compatible with Medela® pumps
What is your returns/refund policy?
If you change your mind about what item/s you want you can return unopened packages for a refund of the item. Postage costs cannot be refunded. You will be responsible for paying for return postage (if you do 'return to sender' and I am charged, this amount will come off the refund). Items must be returned within 10 working days
Do you post internationally?
Yes, I can post some product internationally (it depends on the brand). NZ postage is available on the online store (untracked - if you want tracked please contact me). The cost will depend on what you purchasing and where you are - please contact me for a quote
There is a note on the product description saying an item is out of stock, yet there is a quanitity available - I am confused
The system does not allow me to mark items as being on 'back order'. Therefore if items are not physically available (but stock has been ordered) there will be a note about it being out of stock, but available to order.
General
What are your opening hours?
You are welcome to message or call me at any time. Generally I am available to talk between 8am and 8pm Monday to Sunday, including public holidays. I work part time and have a young child, so I may not always be able to answer immediately. I will respond as soon as humanly possible
Why did you start this business?
As a midwife I see many couples who are unprepared for labour and birth. I used HypnoBirthing to give birth to my daughter at home. I believe it is one of the most 'sensible' and evidence based programs available
What payment methods do you accept?
I can take cash or card payments in person. For classes you can pay online or do a bank transfer (contact me for the details). If you are renting a breast pump the ongoing amounts will come out of a nominated bank account or credit card. For items online you can use card or PayPal. AfterPay is available for most items